YGB
YGB

YourGolfBooking


About The System



Today's Ranges

Driving ranges rely on selling balls, and use the number of balls sold as their metric for success. This unfortunately has several knock-on effects:

  • People over-stay at the range. Spending too long to hit too few a number of balls.
  • Peak times are too busy with queuing and disappointed customers, and off-peak times are deserted.
  • Players who get a bay feel pressured by the queues behind them.
  • Scheduling, and staff shifts are hard to manage because the range is unpredictable.

Ultimately this leads to staff stress, customer disappointment and lower revenue.

The Solution

With YGB, you don't just sell balls. You sell time.

The products at your driving range are now a combination of 30 minute slots, and a number of balls.

Your customers know exactly what they're buying, and they know they'll get to play when they booked.

We also give you a public facing booking page which pushes empty slots and makes sure that all of the gaps in your calendar are filled.

Benefits

Within 2 weeks of going live, we see on average 80% of existing customers begin booking online rather than just turning up to play.

Your customers want certainty.

  • The range becomes predictably busy, with a consistent turnover of customers.
  • Players no longer have to queue, and they're no longer pressured to finish.
  • Staff satisfaction goes up, and the need for additional staff goes down. Very few payments need to be taken on site.
  • Bookings are made in advance, and you've already taken revenue. Even if customers don't turn up, they've already paid.

Upselling & Average Spend Goes Up

YGB lets you push upsells and additional products at the point of booking. Consider how you can make more revenue by offering something like:

  • Additional pricing per head.
  • Club & equipment hire.
  • Food and drink tokens.
  • Car washing.

Or anything else you can think of!

Get Found Online

We'll automatically list your venue on our Venue Search page so that customers can find your business by the products you offer, and even by the tracking system you have installed.

We put a lot of effort into our search engine optimisation, so customers can find your booking portal directly on Google and other search providers.

Completely Customised

YGB is highly configurable. We can even add your venue's exact layout onto your booking page, so customers know exactly what they're buying.

We'll keep brand consistency from your website through to your YGB page, and your current pricing can be replicated to ease the transition for your customers.

We can also transfer your existing loyalty and range balances over to YGB to keep your existing customers happy.

Manage Your Bays

Our admin panel gives you a completely live view of your venue, down to a quarter of a second. You can manage bookings, checking customers in or running your venue completely autonomously.

Every booking that comes through your YGB portal is recorded, so you have total visibility of the spending habits of your customers.

You can even restrict bays across certain times to keep your pros happy, or block off slots in an emergency.

Fully Integrated

YGB already integrates with RangeServant, EGM and other dispensers. Your customers can scan their smartphones directly at the dispenser to release balls for their bookings. Alternatively you can print a dispenser receipt straight from your admin panel.

We work alongside, and complement your existing POS system. There's no need to change anything unless you want to.

Reporting

See how your range is doing down to the second, and check which products are really making you money.

You can filter your sales by:

  • Booking status and payment status.
  • Customer.
  • Time range.
  • Whether online or walk in trade.
  • Product type.
  • Ball hit.

Like with the rest of the admin panel, you can access your reporting at any time on your smart phone as well.

Have a Course Too?

YGB Also supports tee sheets!

We have venues using our sheets for all sorts of golf courses, mini golf, adventure golf, foot golf and more.

It gives you the benefit of the same customer base, and the same interface.

Support When You Need It

As standard, you get telephone support during our working hours, and email/live chat support whenever you need it, 7 days a week.

It's all included in our standard terms and conditions, so we're always there when you need us.

Coming Soon..

We have loads of features in the works at YGB. Here's some that you might be interested in:

  • Pro bookings - Let your resident teaching pros book lessons directly through the system and reserve bays or tees at your venue for tuition.
  • Bay-side ordering - Customers can order directly to their bay, so you can upsell them even after they've attended.
  • Membership management - Create your existing membership tiers on YGB and offer discounts or special deals to the members at your venue.
  • POS - If you're looking for an update, YGB can manage your retail, food and beverages. Benefit from everything being in once place.

Pricing

We want YGB to be accessible for any venue, so we've kept our pricing competitive, and simple.

Bays are charged at £2 per bay, per month. So if you run a 20 bay range, it's £40/month + VAT.

Tee sheets are £20 per month for the first sheet, and £10 for any extras. So if you had 2 courses, it's £30/month + VAT.

Anything Else?

The only other cost associated with YGB is the online payment processing. This depends on your venue's turnover, and card split.

We'll always work with you and the providers to get the best price and we have a lot of leverage with the providers we partner with. A small venue can expect around 1.5% as an online fee, with no fixed amount added on. Much lower than the 2.9% +20p you might get with companies like PayPal. If you're a larger venue, have a chat with us so we can negotiate you a much more competitive rate.

YGB then just scrapes a fee when an online booking is processed. It's up to you whether you want to pay that yourselves, or pass it on to your customers as a reservation fee when they book.

Just so you know, YGB pays out your funds the next working day. No need to wait, and no nasty invoices to surprise you.

Thank you!

We have received your contact request and we will be in touch shortly.

Want to chat, or see a demo?



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Thanks For Visiting!

Your Golf Booking is a trading name of YourGolfBooking.com Ltd.

Company No. 07733449
VAT No. 355398758
If you want to get in touch, please do!

Telephone 01344 266 322
Email hello@yourgolfbooking.com